Daniela Chikova is a partner with Kearney in the Financial practice. With extensive consulting and industry experience, she is an expert in banking with a focus on retail banking and topline growth strategies. She has worked in the United States, the United Kingdom, Germany, Switzerland, Austria, and Central and Eastern Europe. Daniela is based in Kearney’s Vienna office.
Notable client engagements include:
- Post-merger integration and transformation with a strategic realignment of client-facing models, risk management and operations, including work with investors, governments, and labor unions
- Target operating models and process efficiency for bank and non-bank providers in retail lending and shared services
- Sales and performance improvement for sales organizations including tools, steering, performance management, reporting, and incentives
- Segmentation, value proposition, service model, investment product offering, fund management, and administration for affluent and private banking
- Value proposition and service model design for small- and medium-size enterprise, large corporate, and public finance clients
- War-gaming for product launches, current account bundle design, investment product, and bank insurance strategies
Daniela is a recognized leader in financial services in Austria. She has published a variety of articles and is frequently quoted by national media about the current state and future of the banking industry. She also lectures on strategy implementation and post-merger integration at the Vienna Economics University.
Before joining Kearney, Daniela worked at Barents Group KPMG conducting due diligence on privatization deals tendered by the Bulgarian government. She earned her bachelor’s degree in business administration and journalism at the America University in Bulgaria and her MBA at the Goizueta Business School at Emory University in Atlanta.
